Rules of Play

Please take a read through our Rules of Play. We want to make sure everyone has an enjoyable visit to Let’s Pretend and gets the most out of their time with us.

  1. Children must be supervised by their responsible adult at all times. Let’s Pretend does not accept responsibility for the supervision of children.
  2. Because we do have young children and babies playing at Let’s Pretend, we ask everybody to play calmly and not run between play zones or throw toys.
  3. Please do not bring lunch or snacks into Let’s Pretend. Only food purchased from our café can be consumed here. Please do not take any food or drink into our play areas.
  4. Please remove shoes when entering the barn. Socks must be worn at all times by children and adults.
  5. Weekday sessions are from 9.30am, 11.30am, 1.30pm and 3.30pm. At the weekends session is 2.5 hours from 9.15am, 12.15am and 3.15pm.
  6. Children who have suffered from a sickness bug or a tummy bug, should not visit Let’s Pretend for 48 hours after their last symptom.
  7. In the unlikely event of an accident or injury to an adult or child, please immediately report it to a member of our team.
  8. When you leave Let’s Pretend, please make sure that any of our property is left behind.
  9. Let’s Pretend cannot be held liable for any loss or damage to personal property during your visit. Customers are responsible for the safekeeping of their own items.
  10. We have a 48 hour cancellation policy – we will offer a refund or an option to re-book if you give us at least 48 hours notice.